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Won, lost (by reason), nothing needed and open, with conversion and won value

GET
/v1/reports/outcomes
curl --request GET \
--url 'https://api.threadkite.app/v1/reports/outcomes?preset=today&granularity=day&inboxType=sales&sourceCategory=website&channel=email&trafficChannel=paid_search&touch=first' \
--header 'Authorization: Bearer <token>'

Threads that had a lead in the period, counted once by their first lead there, and how they stand now. Part of Pro.

preset

Date range in your organisation’s time zone. Defaults to 30d (the last 30 days, today included); custom needs from and to. Dates without a preset are custom.

string
Allowed values: today 7d 30d this_month last_month custom

Date range in your organisation’s time zone. Defaults to 30d (the last 30 days, today included); custom needs from and to. Dates without a preset are custom.

from

First day (custom ranges), YYYY-MM-DD

string format: date

First day (custom ranges), YYYY-MM-DD

to

Last day, included (custom ranges)

string format: date

Last day, included (custom ranges)

granularity

Group charts over time by day or week. Defaults to days up to 62 days, else weeks

string
Allowed values: day week

Group charts over time by day or week. Defaults to days up to 62 days, else weeks

inboxId

Only this inbox (one you can see)

string format: uuid

Only this inbox (one you can see)

inboxType

Only inboxes of this type

string
Allowed values: sales service parts bodyshop general

Only inboxes of this type

locationId

Only leads at this location

string format: uuid

Only leads at this location

sourceId

Only leads from this source

string format: uuid

Only leads from this source

sourceCategory

Only sources of this kind

string
Allowed values: website marketplace website_provider dms social phone email other

Only sources of this kind

ownerUserId

Only threads this person owns, or unassigned for threads nobody owns

string
>= 1 characters <= 100 characters

Only threads this person owns, or unassigned for threads nobody owns

channel

Only leads on this channel

string
Allowed values: email sms whatsapp chat phone form api marketplace visit messenger instagram internal

Only leads on this channel

campaignId

Only leads from this campaign

string format: uuid

Only leads from this campaign

trafficChannel

Only leads whose visit came this way (paid search, email…)

string
Allowed values: paid_search paid_social display email sms affiliate organic_search organic_social referral direct other

Only leads whose visit came this way (paid search, email…)

touch

Sales, funnel and campaigns reports: credit each sale to the first lead in the look-back (first) or the latest before the sale (last, the default). Source, source type, channel, campaign and traffic channel filters then apply to that lead.

string
Allowed values: first last

Sales, funnel and campaigns reports: credit each sale to the first lead in the look-back (first) or the latest before the sale (last, the default). Source, source type, channel, campaign and traffic channel filters then apply to that lead.

Media typeapplication/json
object
range
required
object
from
required
string format: date
to
required
string format: date
days
required
number
preset
required
string
Allowed values: today 7d 30d this_month last_month custom
timeZone
required

Your organisation’s time zone

string
granularity
required
string
Allowed values: day week
previous
required

The period compared against

object
from
required
string format: date
to
required
string format: date
days
required
number
limited
required

The Free plan’s basic reports: only leads by source and first response times are filled in; other breakdowns are empty

boolean
overall
required

Chapters that had a lead in the period, counted once by their first lead there, and how they stand now

object
threads
required

Chapters with a lead in the period (each piece of interest in a thread counts once)

number
won
required

Closed as won (became a deal)

number
lost
required
number
nothingNeeded
required

Closed as nothing needed

number
noReply
required

Closed because the contact never replied

number
open
required

Still open or snoozed

number
conversionRate
required

Won out of all those chapters (0 to 1)

number
nullable
wonValueMinor
required

Sale value of won threads, in minor units of currency (others are left out)

number
currency
required

Your organisation’s currency

string
previous
required
object
threads
required
number
won
required
number
conversionRate
required
number
nullable
wonValueMinor
required
number
lostReasons
required
Array<object>
object
lostReasonId
required

Null when closed with a note

string format: uuid
nullable
label
required
string
threads
required
number
bySource
required
Array<object>
object
threads
required

Chapters with a lead in the period (each piece of interest in a thread counts once)

number
won
required

Closed as won (became a deal)

number
lost
required
number
nothingNeeded
required

Closed as nothing needed

number
noReply
required

Closed because the contact never replied

number
open
required

Still open or snoozed

number
conversionRate
required

Won out of all those chapters (0 to 1)

number
nullable
wonValueMinor
required

Sale value of won threads, in minor units of currency (others are left out)

number
key
required

Source, user or inbox id; null for none

string
nullable
name
required
string
logoUrl
required

Sources only: the logo address

string
nullable
byOwner
required

By who it was credited to when it closed, else the thread’s owner

Array<object>
object
threads
required

Chapters with a lead in the period (each piece of interest in a thread counts once)

number
won
required

Closed as won (became a deal)

number
lost
required
number
nothingNeeded
required

Closed as nothing needed

number
noReply
required

Closed because the contact never replied

number
open
required

Still open or snoozed

number
conversionRate
required

Won out of all those chapters (0 to 1)

number
nullable
wonValueMinor
required

Sale value of won threads, in minor units of currency (others are left out)

number
key
required

Source, user or inbox id; null for none

string
nullable
name
required
string
logoUrl
required

Sources only: the logo address

string
nullable
byInbox
required
Array<object>
object
threads
required

Chapters with a lead in the period (each piece of interest in a thread counts once)

number
won
required

Closed as won (became a deal)

number
lost
required
number
nothingNeeded
required

Closed as nothing needed

number
noReply
required

Closed because the contact never replied

number
open
required

Still open or snoozed

number
conversionRate
required

Won out of all those chapters (0 to 1)

number
nullable
wonValueMinor
required

Sale value of won threads, in minor units of currency (others are left out)

number
key
required

Source, user or inbox id; null for none

string
nullable
name
required
string
logoUrl
required

Sources only: the logo address

string
nullable

Example

{
"range": {
"from": "2026-09-06",
"to": "2026-10-05",
"days": 30,
"preset": "today",
"timeZone": "Europe/London",
"granularity": "day",
"previous": {
"from": "2026-09-06",
"to": "2026-10-05",
"days": 30
}
},
"currency": "GBP",
"lostReasons": [
{
"label": "Bought elsewhere"
}
]
}

Unusable dates or filters

Media typeapplication/json
object
statusCode
required
number
code
required

Stable machine-readable reason

string
message
required
string
errors

With code invalid: every problem with the request, by field (message is the first)

Array<object>
object
path
required

Dotted path inside the item, e.g. attributes.price.amountMinor

string
message
required
string

Example

{
"statusCode": 403,
"code": "forbidden",
"message": "You do not have permission to do that.",
"errors": [
{
"message": "Enter the make"
}
]
}

Missing or invalid API key

Media typeapplication/json
object
statusCode
required
number
code
required

Stable machine-readable reason

string
message
required
string
errors

With code invalid: every problem with the request, by field (message is the first)

Array<object>
object
path
required

Dotted path inside the item, e.g. attributes.price.amountMinor

string
message
required
string

Example

{
"statusCode": 403,
"code": "forbidden",
"message": "You do not have permission to do that.",
"errors": [
{
"message": "Enter the make"
}
]
}

The organisation is on the Free plan (code upgrade_required)

Media typeapplication/json
object
statusCode
required
number
code
required

Stable machine-readable reason

string
message
required
string
feature
required

The feature that needs Pro

string
nullable
Allowed values: extraSeats connections aiAssistant aiReplies rules fullReports api inboxes bulkMessages videoMessages
upgradePath
required

Where to upgrade or pay, in the web app

string

Example

{
"statusCode": 402,
"code": "upgrade_required",
"message": "Connections are part of Pro. Upgrade to connect texts, calls and more.",
"feature": "extraSeats",
"upgradePath": "/settings/billing"
}

The key does not have the scope (or the person the permission)

Media typeapplication/json
object
statusCode
required
number
code
required

Stable machine-readable reason

string
message
required
string
errors

With code invalid: every problem with the request, by field (message is the first)

Array<object>
object
path
required

Dotted path inside the item, e.g. attributes.price.amountMinor

string
message
required
string

Example

{
"statusCode": 403,
"code": "forbidden",
"message": "You do not have permission to do that.",
"errors": [
{
"message": "Enter the make"
}
]
}

Rate limit reached

Media typeapplication/json
object
statusCode
required
number
code
required

Stable machine-readable reason

string
message
required
string
retryAfter
required

Seconds until another request will be accepted

number

Example

{
"statusCode": 429,
"code": "rate_limited",
"message": "Too many requests. Each key can make 120 requests a minute; try again in 12 seconds.",
"retryAfter": 12
}