Organisation and locations
Settings > Organisation holds your business details and the sites you trade from. Everyone can see it; only owners and admins can change it.
Business details
Section titled “Business details”Change your Business name, Country, Currency, Time zone and Dates and numbers (how dates, times and prices are written). Your currency may be locked, for example while your plan bills in it; the page says why.
Upload your Logo (PNG or JPEG) once. It shows under your email signature, unless you upload a different image for email or turn it off in Settings > Email signature.
The Square logo shows in the business switcher. Use Crop from your logo or Upload an image. Without one, a logo that’s close to square shows, or your initials.
Locations
Section titled “Locations”A location is a place you trade from, with an address, phone number, website, time zone and opening hours. Locations are places, not permissions: they never limit what anyone sees.
To add one:
- Under Locations, click Add location.
- Fill in its Name, address, Phone (optional), Website (optional) and Time zone.
- Save, then set its opening hours.
Your first location is your Main location. Its opening hours are used when an inbox or thread has no location of its own. Use Make main to choose another.
Opening hours
Section titled “Opening hours”Opening hours matter: reply targets only count time while you’re open, out-of-hours replies use them, and the website assistant only tells visitors about locations that have hours.
- Next to Opening hours, click to change them.
- Under Every week, set the hours for each day, or mark a day Closed. Use Add a break for lunch, and Copy Monday to Tuesday to Friday to save time.
- Under Special days, add days with different hours, such as a bank holiday.
- Save.
Remove a location
Section titled “Remove a location”Click Remove next to a location. Inboxes, their email addresses and the people who work there keep working; they just won’t be tied to this location any more. Catalogue items lose their location and its opening hours go. This can’t be undone.
Delete your business
Section titled “Delete your business”Owners can Delete this business. Type the name of the business to confirm. Everyone loses access straight away, leads and messages stop arriving, and your plan is cancelled. Owners can restore it for 30 days, after which everything is erased.