Security and sign-in
Ways to sign in
Section titled “Ways to sign in”You can sign in with:
- your email address and password
- a sign-in link: choose Email me a sign-in link instead on the sign-in page
- Google, Microsoft or Apple, where offered
Signing in with Google or Microsoft doesn’t connect your mailbox. That’s set up separately. See Email.
If you’ve forgotten your password, choose Forgotten your password? on the sign-in page.
Your security settings
Section titled “Your security settings”Settings > Security keeps your account safe. Everyone has it.
Change your password
Section titled “Change your password”Enter your Current password and a New password. Use at least 8 characters; a short sentence works well.
Two-step verification
Section titled “Two-step verification”Two-step verification asks for a code from an authenticator app as well as your password.
- Under two-step verification, click Turn on.
- Scan this code with your authenticator app.
- Enter the Code from the app and click Continue.
- Save your backup codes somewhere safe. Use Copy codes to copy them. Each one lets you sign in once if you lose your phone.
You can get New backup codes or Turn off two-step verification from the same place.
Where you’re signed in
Section titled “Where you’re signed in”Where you’re signed in lists your devices, with This device marked. Sign out of anything you don’t recognise with Sign out, or click Sign out everywhere else.
Only allow your business domain
Section titled “Only allow your business domain”Owners and admins can stop anyone without an address on your business domain from joining, in Settings > Team. See Inviting your team.
AI tools such as Claude and ChatGPT
Section titled “AI tools such as Claude and ChatGPT”With Pro, you can connect AI tools you already use to Threadkite and ask them things like “What’s waiting for me today?”. Go to Settings > Security and follow How to connect Claude or ChatGPT. Only connect AI tools you trust, from their official websites and apps.
Apps you’ve connected show under Connected apps, with Disconnect to remove one. Owners and admins also see Apps your team connected, and can disconnect them too.
Several accounts
Section titled “Several accounts”If you have separate logins, you can be signed in to up to five accounts on one browser or phone and switch between them. Click your business’s name at the top of the menu to add another account.